@ Taca.com

Self Check-In

Thanks to our convenient Avianca and TACA Self-Service Kiosks you can get your boarding pass in just 30 seconds. Bypass lines, select your seat and earn miles using our most practical and convenient check in method.

From 24 hours up to 45 minutes before your scheduled flight departure within Colombia and 24 up to 2 hours before your international scheduled flight departure.

Our Self-Service Kiosks allow you to check in: Groups of up to 9 people, Passengers with bookings that include infants and Upgrades. You can also print your boarding pass and automatically select your seat.

Who can use this service?

This service can be used by all our Passengers, as long as they do not have to pay a penalty charge, request special services or if their booking is subject to availability.

To start the process simply enter either your booking code, e-ticket number, frequent flyer number*, credit card** or passport number.

The Self Check-in service is available in the following cities in Colombia
Bucaramanga Cali
Cartagena Cúcuta
Manizales Pereira
Terminal Puente Aéreo de Bogotá Valledupar

From Bogota (only) the service is available to all international destinations (except destinations in Europe).

Also, the check in service is available in:

Río de Janeiro
Nueva York Buenos Aires
Santiago Caracas
San Salvador Sao Paulo
Chicago San Francisco

*As long as the number is the same as the one used for the booking  
** The number you used to make the booking.

Please note:you cannot take the following dangerous items in your carry-on baggage:

  • Blades
  • Knives
  • Nail clipper
  • Blunt objects
  • Substances that are flammable, toxic, explosive or corrosive are also prohibited, such as:
    • Gasoline
    • Alcohol
    • Insecticides
    • Fireworks

If you are traveling with any of these items, go to one of our counters at the airport so our staff can indicate the procedure to follow

Self defenseobjectssuch as knives, scissors, machetes, blades or knives, disabling/stun devices, among others;that due to their formor contentpose a threatto the integrityandsafety of the flight, can only be transported in the aircraft cargo hold.

Read our policy about prohibited baggage and consult the list of other items considered dangerous goods.